a little about me …
Professionally …
Throughout my diverse design career, I always approach problem-solving with critical thinking, my training in design process and an analytical mindset. I enjoy being the generalist - wearing different hats in the product development process and collaborating with multi-functional team members.
Above all, my strength lies in my curiosity and self-motivated learning - I have always been a designer at heart and never shy away from challenges or opportunities to expand my expertise beyond the design realm. As a result, I become more resourceful in drawing inspirations from my collective experience and applying my creativity to other mediums.
Personally …
I apply the same curiosity and passion to sustainability and holistic living in my personal life, in addition to being an avid outdoorsman, weekend renovation warrior and life-long music enthusiast. I currently reside in the outskirt of Philadelphia area and work remotely on design projects.
Resume
Skills
UX Methods:
Secondary Research / User Research / Competitive Study / Heuristic Study / HMW Problem Statements / Personas / User Stories / Affinity Map / Empathy Map / Site Map / User Flows /Gorilla Usability Testing /Sketching / Wireframing / Wire Flows / Mood Board / Style Guide / Prototyping / Usability Testing
Tools:
Adobe Creative Suite / Figma / Adobe XD / Sketch / Abstract / Miro / InVision / Access / SharePoint / WordPress / DreamWeaver / Alias / Basecamp / Slack / Trello /Jira / Azure
Experience
UX Designer, CaterTrax, 2021 ~ present
Modernize customer facing web presence and redesign admin management & control user portals for non-commercial and enterprise food service companies
Contract UX Designer, VML&YR, 2021
Craft user experience of Ford Pro, Ford Motors’ 2022 initiatives to streamline the commercial solutions for fleet customers
Freelance UX/UI Designer, FLX Softwares, 2020 ~ 2021
Define design direction and create engaging user interface for various organizations and businesses
Freelance UX/UI Designer, BiteSizeUX, 2020
Design the on-boarding experience targeting 1st time users for HomeBody, a home workout app
Achievement - led the interface redesign initiatives of Hackathon.io to address various user concerns
Explored solutions to the usability issues of Hackathon.io, AngelHack’s international Hackathon platform, through user interview, research analysis, user flows, wire-framing, competitive study, style guide and prototyping
UX Designer, Springboard UX Career Track Bootcamp, 2019
Capstone: Kindlings, a real-time camping social platform that redefines the contemporary camping experience with modern technology
GV Design Sprint: explorations on recipes search and filter features of Savr’s, a start-up app, to promote positive home-cooking experience that meets users’ specific need
Web Manager, Canandaigua Area Soccer League, 2017 ~ 2020
Achievement: led the design initiatives of new website and information structure
Redesigned the organization’s digital presence to establish its vital role in the local community, in addition to content management and promotional campaigns
on social media
Technical Specialist, Finger Lakes Community College, Office of Professional Learning & Leadership Development, 2016 ~ 2018
Achievement : spearheaded a college-wide Access database of 100+ professional learning events and conducted programming analysis for recommendations
Developed branding strategies and built websites for internal offices
Provided design & technology expertise for web/digital/print promotional campaigns in professional development workshops and cross-college teaching conferences
Digital Services & Outreach Coordinator, Hamilton Public Library, 2014 ~ 2015
Achievement: pioneered technology workshops and digital literacy programs catering to various demographics in the local community
Increased library attendance by crafting organizational digital presence and marketing strategies, managing website(through WordPress) & social media and digitizing library resources
Adjunct Professor, Morrisville State University, Department of Information Technology, 2015
Principles of Computer Apps” - Discovering the fundamentals of computer systems and developing essential skills in word processing graphics, communications, multimedia and spreadsheet
Adjunct Professor, Mohawk Valley Community College, Department of Graphic Design, 2012
Graphic Design for WWW” - Exploring of design concepts for the World Wide Web and development of web graphic expertise through HTML coding and DreamWeaver
Adjunct Professor, Syracuse University, Department of Industrial and Interaction Design, 2007 ~ 2009
Principles of Industrial Design” - design studio class with a focus on the introduction of design principles and Industrial Design history with hands-on projects
Visualization & Representation” - developing expertise in Adobe Photoshop, Illustrator, InDesign, AutoCAD through design projects
Human Factors for Designers” - introduction of ergonomic design principles and human-centered & multi-disciplinary research on real-world scenarios
Digital Surface Modeling” - in-depth exploration of 3D modeling and rendering in Alias through corporate-sponsored projects
Freelance Industrial Designer, Key Product Advancements, 2005 ~ 2015
Consulted clients on interior, graphic, POP to product design projects and provided assistance from research, concept development, engineering, prototyping, sourcing to production
Industrial Designer, Hunter Fan Company, 1999 ~ 2006
Led design projects of home comfort and home decor products ranging from ceiling fans, lighting, remote controls, portable fans, humidifiers, purifiers to thermostats from inception to production
Industrial Designer, Nanotek, 1999
Developed company's first 3-D scanning device, with its patented material inspection technology, and designed its interface for medical use as a cost-effective alternative to CT scan
Education
User Experience Design Career Track Bootcamp, Springboard
Computer Science & Web Development, Morrisvile State University
M.I.D., Master of Industrial Design, Auburn University